Requests report

This is the default search for the Requests category. It returns all live requests, and excludes any archived requests.

This report is available automatically if you have access to the Requests category.

You can use the following search criteria:

Field	Description
Name (contains)	Type some characters from the person's name.
Group	Select the group to which the person belongs.
Credential Profile	From the drop-down list, select the credential profile that was used in the request.
Status	From the drop-down list, select the status of the request. For example, select Awaiting Issue to search for requests for devices that are available but have not yet been collected.

You can also select the following Additional search criteria:

Field	Description
Logon	Type the logon name of the person.
Type	From the drop-down list, select the type of request; for example, Issue card task or Cancel card task.
Device Category	From the drop-down list, select the category of device; for example, Card. See section 5.3, Working with device categories for more information.
ID	Type the specific internal ID of the request, if you know it. The ID is displayed in the list of search results and on the View Request form.
Label	Type the label applied to the request.
Requested After	Select a date. Only requests made after this date are returned.
Requested Before	Select a date. Only requests made before this date are returned.
Validated After	Select a date. Only requests validated after this date are returned.
Validated Before	Select a date. Only requests validated before this date are returned.
Device Type	From the drop-down list, select the manufacturer and model of device; for example, Oberthur ID-One PIV.
Device Serial Number	Type the serial number for the associated device. You can use wildcards.
Full Name	Type the full name of the person for whom the request was made. You can use wildcards. This differs from Name (contains) in that this field is for matching the whole of the name, not only a part of it.
Task Type	Type the type of the request; for example, Issue card task or Cancel card task. You can use wildcards.

The report contains the following fields:

Field	Description
ID	The internal ID of the job.
Full Name	The full name of the person for whom the request was made.
Type	The type of request; for example, Issue card task or Apply update.
Credential Profile	The credential profile associated with the request.
Status	The status of the request; for example, Awaiting Validation or Completed.
Request Date	The date the request was made.
Label	The label applied to the request, if any.

You can click on an item in the list of results to open the View Request screen.